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CAP - Kansas
CLIENT ASSISTANCE PROGRAM
CLIENT ASSISTANCE PROGRAM
- Web Site
The Client Assistance Program was created by Section 112 of the Rehabilitation
Act of 1973, as amended:
CAP SERVES:
- Kansas Rehabilitation Services clients and applicants
- Consumers of Independent Living Centers
- Projects With Industries (PWI) Clients
- Individuals served by other programs funded under the Rehabilitation
Act
- The general public concerning disability issues
CAP SERVICES
- Information and referral
- Alternative Dispute Resolution
- Assistance in appealing agency decisions
- ADA information
- Community resource development
- Outreach to unserved and under served persons
- Advocacy
CLIENT RIGHTS
- Apply for services and benefits.
- Have a decision made about your eligibility for services within 60 days
of your application.
- Receive quality, cost-effective services to help you meet your
vocational and independent living goals.
- Expect that all information about you will be kept confidential and used
only for your rehabilitation program.
- Work with your counselor or service provider to choose goals and services
that fit your strengths, abilities, capabilities, and informed choice; and to
take an active role in planning your Individualized Plan for Employment (IPE)
- Participate in all decisions about any changes in your
IPE.
- Have access to aids and services, if needed, to assure effective
communication regarding your case (i.e. braille, large print, tape and sign
language interpreters).
- Request an administrative review or fair hearing if you are dissatisfied
with KRS services. Contact your counselor or CAP to learn about the appeals
process.
CLIENT RESPONSIBILITIES
- Complete all tests and assessments that
may be needed to determine if you are eligible for services.
- Help pay for any services you can afford.
- Get written approval prior to buying
anything listed on your IPE
that you want KRS to pay for.
- Explain why you need special services or equipment, and how it will help
you meet your employment or independent living goals. Explain what options you
have considered, and why you prefer the equipment you are requesting.
- Keep all scheduled appointments.
- Consider all medical or other professional advice concerning achieving
your rehabilitation goals.
- Make acceptable grades or ratings if your plan includes training.
- Take an active part in developing your IPE with your counselor so that
you may make an informed choice.
- Contact your counselor when anything important has happened which may
change your plan, and if your address, income or employment have changed.
- Actively seek employment, and let your counselor know if you get a
job
or if there are any other important changes in your employment status.
DO YOU
KNOW...
- The services available under the
Rehabilitation Act?
- Your rights under the ADA?
- Your community resources for disability-related services?
- About Administrative Reviews, Fair Hearings, State
Appeals Board or District Court?
- Why services vary between individuals and what client choice involves?
- That you and your counselor will not get into trouble by calling CAP?
VR ELIGIBILITY
REQUIREMENTS
I . There must be a physical or mental impairment.
2. The impairment must constitute or result in a substantial impediment to
employment.
3. There is a presumption that the applicant can benefit in terms of an
employment outcome.
4. A determination must be made that the applicant requires VR services to
prepare for, enter into, engage in, or retain gainful employment consistent
with his/her strengths, abilities, capabilities, and informed choice.
CAP CAN...
- Answer questions about legal issues involving Vocational Rehabilitation and
the ADA.
- Clarify agency rules, regulations, and procedures as they apply to you.
- Protect your legal rights as a client, former client, or an applicant for
services and advocate on your behalf.
- Help you with any problem you may have with eligibility or your
Individualized Plan for Employment (IPE).
- Assist you in identifying problems and seeking solutions.
- Advise and assist with the appeal process.
FOR MORE INFORMATION
CONTACT:
Client Assistance Program
2914 SW Plass Court
Topeka, Kansas 66611
(785) 266-8193
or
1-800-432-2326
Kansas residents only
Fax: (785) 266-8574
Client Assistance Program
Kansas Rehabilitation Services
Kansas Department of Social and Rehabilitation Services
CAP is 100% federally funded.
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